STOP 01 / PEOPLE STOP

Your key person is unavailable. What only exists in their head?

Identify the work only one person can do. Name a backup, give them access and test the handover.

Put it to your team.

  1. What must keep working in the next hour?
  2. Who has the authority, information and access to act?
  3. What can wait, and what would make you change your decision?

Your next move

Identify the work only one person can do. Name a backup, give them access and test the handover.